Frequently Asked Questions

We work exclusively with healthcare practices running eClinicalWorks (eCW) — we don't support other EHR platforms. That focus is what lets our team go deep on eCW-specific configuration instead of spreading thin across generalist EHR work.

No. Our team has deep, hands-on experience configuring and running eClinicalWorks for practices, but this reflects that experience rather than an official eClinicalWorks partnership or certification.

Schedule a free consultation. We'll walk through your current eCW setup, your pain points, and what a realistic timeline looks like before you commit to anything.

We're based in Spring, TX, but we support eClinicalWorks practices nationwide.

Implementation, go-live support, migrations, and lab/radiology interfacing — configured around how your practice actually uses eCW day to day. See EHR Optimization for more.

Claims submission and scrubbing, coding review, denial management and appeals, patient statements, and ongoing revenue cycle reporting, handled by an in-house team of 150+ billing specialists. See Medical Billing & RCM for more.

Yes — we integrate telemedicine directly into your existing eCW workflow and scheduling, with HIPAA-compliant setup from day one. See Telemedicine Integration for more.

HIPAA, HITECH, and MACRA/MIPS, with ongoing support rather than a one-time audit. See Compliance & Regulatory for more.

Yes — remote and onsite IT support, day-to-day help desk, infrastructure, and ongoing managed services. See IT Support & Managed Services for more.

Workflow optimization for your practice — identifying where staff time is actually going and removing friction points, usually starting with an audit of current processes. See Practice Transformation for more.

Pricing depends on your practice's size and needs, so we don't publish a flat number — the fastest way to get a real quote is a free consultation.

Medical billing services are typically structured as a percentage of collections, so our incentives are aligned with getting your practice paid.

Call (832) 800-4352, email [email protected], or use the contact form — our office is in Spring, TX.

Yes — we're an official partner of Riceland Healthcare, “Complete Care, Close to Home,” one of Southeast Texas's fastest-growing integrated healthcare networks. The partnership extends our reach and resources for supporting practices nationwide.

Tahir Javed (Founder & Chairman), Eddie Zakaria (President & Founder), and Muhammad "Sajj" Sultan (Chief Technology Officer). See Leadership for more.